Sales Support Coordinator
ROLE OVERVIEW
This role will report into the Sales Support Team Leader and will be responsible for communicating directly with customers regarding sales-related enquiries and orders.
You will be the point of contact for the wider business on all stock queries and ensure accuracy of inventory levels through accurate and timely reporting and data entry into SAP. The successful candidate will organise and schedule 3rd Party Logistics transport, prepare export orders, process all credit notes, and returns cross-functionally across the business.
To be successful in this role, you will need excellent communication skills, an up-to-date understanding of tax legislation/compliance procedures and time management skills.
DUTIES & RESPONSIBILITIES
- Ensure accurate and timely order processing and data entry into SAP
- Communicate all leads to sales team
- Answering all sales related phone calls
- Maintain clear, timely communication with customers
- Liaise with warehouse and logistics team regarding deliveries
- Providing data/support to sales team as needed
- Monitor product inventory levels and communicate to sales team
- Enter all new product information into SAP
- Organising and scheduling 3rd Party Logistics transport
- Liaise with the Finance team regarding debtors, invoice queries/payments
- Processing all invoices, credit notes and returns
- Other duties as intermittently assigned by your manager
SKILLS & EXPERIENCE REQUIRED
- Results oriented experience within the food & beverage industry
- Strong sense of urgency and customer service orientation
- Well-developed communication and people skills; effective on an interpersonal level
- Able to prioritise and manage multiple tasks and work towards achieving fixed deadlines/targets
- Ability to work independently and within a team to accomplish goals
- Ms office – Outlook and intermediate excel
If you're interested, please send your CV, salary, expectations, notice period and a little bit about why you think you're suitable for the role to: recruitment@beavertownbrewery.co.uk
