When you place an order you will receive a confirmation email with your order number. Once your order is dispatched you will receive a further dispatch email which will include tracking information. 

Please note that the tracking number included on this dispatch email may take a few hours to show in the courier’s system so don’t worry if it doesn't show you the details of delivery immediately.

If you have placed an order for beer, an adult signature may be required when you receive your order. By clicking 'I confirm I am at least 18 years of age' at the checkout process, you are confirming that you are at least the legal age to purchase alcohol in your country of residence. 

UK DELIVERY OPTIONS

INTERNATIONAL  DELIVERY OPTIONS

SUSPENSION OF EU SHIPPING 

OUR SHIPPING OPTIONS SERVICING THE BELOW EUROPEAN COUNTRIES AND NORTHERN IRELAND ARE CURRENTLY SUSPENDED DUE TO ONGOING RESTRICTIONS RELATED TO BREXIT WE HOPE TO RECOMMENCE SHIPPING IN THE NEAR FUTURE.

FURTHER UPDATES WITH APPEAR HERE AS WE ARE NOTIFIED, OUR APOLOGIES FOR THE INCONVENIENCE THIS MAY CAUSE YOU.

DELIVERY INFORMATION

UPDATING OR CANCELLING AN ORDER

Once your order has been placed, it is not possible to amend/add any items included in the order or change the recipient details or delivery address. However it may be possible to cancel the order, should you need to do this, please email us webshop@beavertownbrewery.co.uk . Once we begin the process of packing your order, amendments and cancellations  will no longer be possible.

UNDELIVERABLE PACKAGES

If unable to deliver a package according to your chosen delivery option it will automatically be returned to Beavertown Brewery and a refund for the cost of the goods will be processed but not for the cost of shipping. Where incorrect address details or postcode are supplied, you may be required to pay an additional shipping charge to get this amended.

PACKAGES LOST OR STOLEN

Beavertown Brewery  cannot be held responsible for any loss or damage that may occur once your order has been delivered. Please note that if you choose to have your parcel left in a safe place or a communal area.

VAT & CUSTOMS/IMPORT CHARGES FOR ONLINE ORDERS

VAT is payable on all online shop orders SHIPPED TO A UK ADDRESS REGARDLESS OF THE country WHERE THE ORDER is placed. VAt will be deducted at the checkout on all orders being shipped outside the uk. THese Shipments may be subject to unexpected local taxeS,customs charges & FEES. Customers are responsible for these costs and should ensure they are happy to pay them prior to ordering. SoME NON BEER items manufactured outside the uk & EU may also be subject customs DUTY charges, please email webshop@BEAVERTOWNBREWERY.co.uk if you wish to clarify country of origin on any goods.

If you later decide to reject the goods, when a customs charge is applicable, we reserve the right to deduct shipping and any other costs incurred prior to processing any refund. 

bfpo addresses

unfortunately our uk courier partner does not currently service bfpo addresses.

Beavertown retains the right to adjust the cost of delivery on shipments  where the size and weight is beyond what is anticipated by our stated delivery charges.