Please feel free to try on an item, just as you would in a shop or inter-planetary department store, BUT please don’t wear it for longer than that.
All items are inspected [by teams of inspectors] on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them. This includes the original packaging with all tags and labels attached.
If an item is returned to us damaged, worn or in an unsuitable condition for re-sale [claw marks, laser burns etc] then we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). Nightmare.