Terms and Conditions

This website is operated by Beavertown. Throughout the site, the terms "we", "us" and "our" refer to Beavertown. Beavertown offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms
Section 2 - General Conditions
Section 3 - Accuracy, Completeness and Timeliness Information
Section 4 - Modifications to the Service of Prices
Section 5 - Products of Services
Section 6 - Accuracy of Billing and Account Information
Section 7 - Optional Tools
Section 8 - Third Party Links
Section 9 - User Comments, Feedback and Other Submissions
Section 10 - Personal Information
Section 11 - Errors, Inaccuracies and Omissions
Section 12 - Prohibited Uses
Section 13 - Disclaimer of Warranties; Limitation of Liability
Section 14 - Indemnification
Section 15 - Serverability
Section 16 - Termination
Section 17 - Entire Agreement
Section 18 - Governing Law
Section 19 - Changes to Terms of Service
Section 20 - Competition Guidelines
Section 21 - Payments
Section 22 - Promotions
Section 23 - Products
 Section 24 - Events


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 7(a) - BEAVERTOWN BREWERY CHATBOT – TERMS & CONDITIONS OF USE

Last updated: 27th October 2025

1. Purpose of the Chatbot

The Chatbot is provided as an automated virtual assistant intended support with queries and supply general information about Beavertown Brewery's products, services, and frequently asked questions. It is designed to assist users by referencing pre-existing information curated by Beavertown Brewery.

The Chatbot is not a substitute for direct human communication or official customer service responses. Where the Chatbot is unable to provide sufficient assistance, you may be directed to contact Beavertown Brewery by email or other designated communication channels.

2. Accuracy of Information

While Beavertown Brewery endeavours to ensure that the information provided by the Chatbot is accurate and up to date, the Chatbot is an automated system and may occasionally generate incorrect, incomplete, or out-of-context responses.
Beavertown Brewery makes no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of any information provided by the Chatbot. All use of information obtained through the Chatbot is at your own discretion and risk.

3. No Liability

Beavertown Brewery shall not be liable for any direct, indirect, incidental, consequential, or punitive losses or damages arising from or in connection with:
Nothing in these Terms limits or excludes any liability that cannot be lawfully limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

4. User Responsibilities

You agree to use the Chatbot only for lawful purposes and in accordance with these Terms. You must not:
5. Data and Privacy

The Chatbot may collect limited personal information, such as your name and email address, in order to personalise your experience or to follow up on specific enquiries. Any personal data collected through the Chatbot will be handled in accordance with Beavertown Brewery's [Privacy Policy] and applicable data-protection laws, including the UK General Data Protection Regulation (UK GDPR).

Beavertown Brewery does not use the Chatbot to collect sensitive personal information. By providing your details, you acknowledge and consent to the processing of that information for the purpose of responding to your query or providing relevant support.

6. Intellectual Property

All intellectual property rights in and to the Chatbot, its software, and its content are owned or licensed by Beavertown Brewery. You may not reproduce, distribute, or modify any part of the Chatbot or its responses without prior written consent.

7. Amendments and Updates

Beavertown Brewery may amend or update these Terms at any time without prior notice. Continued use of the Chatbot after any such changes constitutes acceptance of the revised Terms.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy click here.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Beavertown, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Beavertown and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Unit 17 Lockwood Industrial Estate, Mill Mead Road, Tottenham Hale , London, LND, N17 9QP, United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - COMPETITION GUIDELINES

Customer Survey April 2025 Terms & Conditions
Only open to UK residents aged 18 or over, excluding employees of any company in the Heineken group, Beavertown Brewery Limited and any person whom, in the Promoter's reasonable opinion, should be excluded due to their involvement or connection with this promotion. To enter, submit the form via URL and follow the instructions on the page. By ticking the box on page you agree to be contacted by Beavertown Brewery for marketing purposes. The winner will be notified using the email address they entered with (please ensure to check your junk mail) and will have 7 working days to claim the prize. The Promoter reserves the right to select new winners after this period (and so on until winners can be contacted who will accept the prizes). Winners will be required to provide their full name and any required postal address details to fulfil their prize. Subject to availability. The selected five winners will each receive one Core Craft Beer Bumper Bundle plus Psychedelic Skull pint glass. They are non-transferable, non-refundable and, unless stated, there are no cash alternatives. The decision of the promoter in all matters is final and binding and no correspondence will be entered into. Prize will be dispatched by registered post and a signature may be required. Any unawarded prizes, or prizes returned / undelivered are assumed unwanted and will be returned to Beavertown Brewery. Beavertown reserves the right to amend these terms and conditions without prior notice. See our full privacy policy here. Competition running 04/04/25 – 10/04/25.

Beavertown reserves the right to amend these terms and conditions without prior notice.

SECTION 21 - PAYMENT T&CS

PAYMENT METHODS
Which payment methods do we accept?

  • Visa
  • MasterCard
  • American Express
  • Maestro
  • Apple Pay
  • Shop Pay
  • PayPal

When will I be charged?

If your card is authorised, payment will provisionally be taken from your account immediately by your card issuer. This also includes Beavertown Brewery Gift Vouchers. All of our products are priced in GBP and then translated using up-to-date exchange rates.

Why has my payment method been declined?

Please check the card details you have entered including expiry date, billing address and security code. If all of these are correct your card issuer may have declined your payment. As card issuer's do not share this information with us it is advisable that you contact your card issuer directly.

You may be prompted by your bank to add a 3D secure verification password at the end of your payment.

3D secure is an additional security measure for online credit and debit card transactions (Visa and Mastercard). It is controlled by Visa and Mastercard.

If you are having problems remembering your password, please contact your credit card company in order to reset your password or simply request a password reset at the point of verification.

All refunds will be processed via the original payment method.

Paying by Paypal

Go through the secure checkout as normal and select 'PayPal'. You will be taken to the PayPal site to log into your account and set up the payment. You will be automatically returned to the Beavertown Brewery site to confirm the payment total and place the order. Your PayPal account will show a charge to Beavertown Brewery. It is not possible for us to change this name on the PayPal system.

*Disclaimer: Beavertown Brewery will not take accountability for third party tools facing payment issues.

Paying by Apple Pay

Go through the secure checkout as normal and select 'Apple Pay' via your smartphone. Your payment will go through Apple Pay. You will be automatically returned to the Beavertown Brewery site to confirm the payment total and place the order.

*Disclaimer: Beavertown Brewery will not take accountability for third party tools facing payment issues.

VAT & CUSTOMS/IMPORT CHARGES FOR ONLINE ORDERS

VAT is payable on all online shop orders shipped to a uk address regardless of the country where the order is placed. Vat will be deducted at the checkout on all orders being shipped outside the uk. These shipments may be subject to unexpected local taxes, customs charges & fees. Customers are responsible for these costs and should ensure they are happy to pay them prior to ordering. Some non beer items manufactured outside the UK & EU may also be subject customs duty charges, please email webshop@beavertownbrewery.co.uk if you wish to clarify country of origin on any goods.

If you later decide to reject the goods, when a customs charge is applicable, we reserve the right to deduct shipping and any other costs incurred prior to processing any refund.

DELIVERY

Before you place your order, you are given various delivery options to choose from with estimated delivery times. Once the order has been placed, these are then unable to change.

We work hard to make sure that our orders arrive on time. Unfortunately, on occasion there may be delays. If delays do occur, we would do our best to contact you and inform you of these delays along with giving you (the customer) tracking details so that you are able to track your delivery.

For more information on our deliveries, look at our Delivery page here.

DISCOUNT CODES

From time to time, we may offer our customers a discount code to reduce the price of an order from our Webshop. Remember, it is up to the you (the customer) to enter this code at the checkout!

Each discount code may have a specific set of terms to meet the discount code requirement. Each discount code cannot be referred to another customer and must only be used when meeting the terms of the discount code. For any more details on a specific discount code, please contact our Customer Service team at webshop@beavertownbrewery.co.uk

SECTION 22 - PROMOTIONS

Cosmic Beavertown x Fuller's Red Card Promotion

Promoter
Beavertown Brewery, Enfield EN3 7SR, part of Heineken UK Limited, 6 St. Andrew Square, Edinburgh, Scotland, EH2 2BD, United Kingdom. 

Eligibility 

  • Open to UK residents aged 18 or over only. 

  • Promotion is available at selected Fuller's pub outlets in London only. 

  • Employees of Beavertown Brewery Limited, and any person who, in the Promoter's reasonable opinion, should be excluded due to their involvement or connection with this promotion, are not eligible to enter. 

Promotion Period 
The promotion opens on 11 June 2026 and closes at 11:59pm on 20 July 2026. 

How to Enter:

  1. Visit a participating Fuller's pub and locate one of the promotional Red Cards. 

  1. Post an Instagram Story from your own Instagram account featuring the Red Card. 

  1. Your Story must: 

  • Clearly show the Red Card. 

  • Showcase someone (for example, a friend) creating a "Red Card moment". 

  • Tag both @beavertownbrewery and @fullers. 

  1. One valid entry will be awarded per Instagram Story post. 

  1. Entrants must ensure their Instagram Story remains available for verification by the Promoter. As Instagram Stories automatically expire after 24 hours, entrants must be able to provide evidence of the original Story posting if requested by the Promoter. 

The Promoter reserves the right to verify all entries and may disqualify any entry that cannot be reasonably verified. 

Entries that do not meet all of the above requirements may be deemed invalid. 

Prize
One (1) winner will receive: 

  • A stadium tour of their choice within the UK for themselves and one (1) guest. 

  • One (1) Beavertown merchandise pack for each attendee. 

Transport, accommodation, meals and any other expenses are not included unless expressly stated. 

The prize is subject to availability, non-transferable, non-refundable and no cash alternative will be offered. 

Winner Selection and Notification

  • The winner will be contacted via Instagram Direct Message from the official Beavertown Brewery Instagram account following the close of the promotion. 

  • The winner will be notified on or after 21 July 2026 and must respond and claim their prize within seven (7) working days of notification. 

  • If a winner does not respond within this timeframe, the Promoter reserves the right to select an alternative winner. This process may be repeated until a winner successfully claims the prize. 

Prize Fulfilment

  • Winners will be required to provide their full name and valid identification for prize fulfilment purposes. 

  • The stadium tour details will be sent to the winner by email. 

  • Beavertown merchandise packs will be dispatched by registered post and may require a signature on delivery. 

  • Any unclaimed, undelivered or returned prizes will be deemed unwanted and returned to Beavertown Brewery. 

General 

  • The Promoter's decision is final and binding in all matters relating to this promotion and no correspondence will be entered into. 

  • Beavertown reserves the right to amend these Terms and Conditions at any time without prior notice. 

  • This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram. By entering, participants acknowledge that they are providing information to the Promoter and not to Instagram. 

Winner Information
The winner's surname and county of residence will be available for three (3) months from 21 July 2026 by sending a stamped addressed envelope to: 

Beavertown (Fuller's Red Card Promotion), 
Beavertown Brewery, 
Enfield, EN3 7SR. 

By entering the promotion, the winner consents to such information being disclosed upon request. If the winner wishes to object to, or limit, the publication of this information, they should contact the Promoter at promotions@beavertownbrewery.co.uk. Notwithstanding any objection, the Promoter may provide winner information to the Advertising Standards Authority where required.

Privacy
Please refer to the Beavertown Privacy Policy for details of how personal information will be processed. See our full privacy policy here 

Neck Oil Rollout – Bartender Competition

Promoter: Beavertown Brewery Enfield EN3 7SR part of Heineken UK Limited, 6 St. Andrew Square, Edinburgh, Scotland, EH2 2BD United Kingdom

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the terms and conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

The personal data provided by entrants will only be used by the Promoter for the purpose of conducting the promotion and at all times in accordance with the Data Protection Act 2018 and the Promoter's Privacy Policy (available at https://beavertownbrewery.co.uk/pages/privacy-policy). From time to time, the Promoter may share entrants' personal data with their agents/representatives to assist with administering the promotion and contacting entrants (as necessary) and/or fulfilling the prize(s).

  1. Only open to UK residents aged 18 or over, excluding employees of Beavertown Brewery Limited and any person whom, in the Promoter's reasonable opinion, should be excluded due to their involvement or connection with this promotion.

2. HOW TO TAKE PART

To take part in this promotion participants should follow the steps noted below:

a. Post your content on your venues official Instagram and tag @beavertownbeer and #neckoil for a chance to win prizes for your team. One entry per venue per day. Promotion Period - Promotion opens at 00.01 on 01.04.2026 and closes at 23.59 on 01.06.2026

b. Winning prize worth up to £1,500, equating to £100 per staff member (max 15). Prize will be issued as Virgin Experience vouchers. No cash alternative.

c. 15 x £100 Virgin Experience vouchers maximum.

TOTAL PRIZES AVAILABLE:

  1. All prizes are non-transferable, non-refundable and, unless stated, there are no cash alternatives. In the event that the prize is unavailable or in the event of circumstances beyond the Promoter's control, the Promoter reserves the right to substitute a similar prize, in its sole discretion, of equal or higher value. The Promoter reserves the right to reclaim the prize if it is transferred.

  1. The decision of the promoter in all matters is final and binding and no correspondence will be entered into.

  1. Winner will be selected by Beavertown from all qualifying entries on 2nd June 2026. Beavertown's decision is final. Winner will be notified via the Instagram page they entered with on or before the 8th June 2026 (please ensure to check your junk mail) and will have 7 working days to claim the prize. The Promoter reserves the right to select new winners after this period (and so on until winners can be contacted who will accept the prizes).

TERMS APPLICABLE TO ALL ELEMENTS OF THE PROMOTION AND ALL PRIZES

  1. There are no cash or other alternatives to any of the prizes in whole or in part.

  1. Prizes are not transferable.

  1. The Promoter reserves the right to reclaim a prize if it is transferred.

  1. Entries must be made via official venue accounts. Entries made through agents/third parties, bulk entries or automated entries are invalid.

  1. The Promoter accepts no responsibility for lost, damaged, incomplete, illegible or delayed entries and should this occur, such entries will be void. The Promoter does not accept any responsibility for the non-receipt or the late receipt of submitted entries due to network failure or for any associated costs to participants. Your standard network rates apply.

  1. No entries submitted via any other means than the means described in these terms and conditions will be accepted. Any mechanical reproduction or automated entries is prohibited, and any use of such automated devices will cause disqualification.

  1. The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize or withdraw a prize entitlement and/or refuse further participation and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.

  1. The Promoter will not be liable for any reimbursement where a purchase has been made but the entry not submitted prior to the end of the promotion.

  1. The decision of the Promoter in all matters is final and binding and no correspondence will be entered into.

  1. The Promoter is not responsible for any third-party acts or omissions.

  1. The Promoter reserves the right to cancel or amend this promotion at any time due to circumstances beyond its control.

  1. All taxes (including without limitation national & local taxes) in connection with any prize and the reporting consequence thereof, are the sole responsibility of the prize winner.

  1. Winners' details (venue name only) will be available for 3 months from 8th June 2026 by sending a stamped addressed envelope to Beavertown Lens Rollout Incentive 2026, Beavertown Brewery, Enfield, EN3 7SR. By entering, the winner consents to such information being disclosed upon request. If you wish to object (or limit) your information being published please contact the Promotional agent at promotions@beavertownbrewery.co.uk. Without prejudice, the Promoter will provide this information to the Advertising Standards Authority on reasonable request.

  1. These rules and any dispute or difference arising out of or in connection with them shall be governed by and construed in accordance with English law. The Promoter and each entrant irrevocably agrees to submit to the exclusive jurisdiction of the Courts of England and Wales over any claim or matter arising under or in connection with these rules or the legal relationships established by this agreement.

SECTION 23 - PRODUCTS

BEAVERTOWN GIFT CARDS

You can only purchase a Gift Card if you're 18 or over and cannot 'gift' it to any recipient under the age of 18. Gift Cards can only be used on products and merchandise bought via the Beavertown brewery website (exclusions include some of the following: pubs, grocery channels, Beavertown Corner Pin and Beavertown Taproom). Gift Cards cannot be sold on or exchanged for cash. Gift Cards have a 2 year expiry date which activates once received by the recipient, if a Gift Card expires without being used the money attributed to the card will be lost.

When purchasing a Gift Card you must make sure all contact and delivery details are correct, failure to do this may mean the voucher gets emailed to the wrong person, or lost. If this happens we won't be able to locate it or replace it. You must only share the Gift Card code or QR code with the intended recipient. All uses of Gift Cards will be honoured in good faith. Once purchased no refunds can be given.

Beavertown Brewery reserves the right to cancel any Gift Cards without warning where fraud or misuse is suspected.

SECTION 24 - EVENTS

BEAVERTOWN BEER HOUR

Over 18s only. 

“Beer Hour” offer is only valid during stated times and days in participating venues only whilst stocks last.  

During stated times and days you can claim 1 free pint of Neck Oil (only). One free pint per person. Subject to availability. 

Challenge 25 applies. Management reserves the right to refuse service. No cash alternative. 

Promotor: Beavertown Brewery, London, EN3 7SR