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POS • Merch • Staff Portal • Exclusive Content • And More

FAQs

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You have been allocated £200 to spend across trade POS & Merch

Once you have received your shipping confirmation, we are unable to amend your order for you. Due to our picking and dispatching process, we cannot be 100% sure that we will be able to change your order prior to you receiving your shipping confirmation, but we will do our best to help.

Once your order has been dispatched, we will send you the shipping confirmation, including the tracking details so that you can track your order straight to your front door! You will get further updates from our delivery partners. 

Please allow 3-5 working days for delivery within the UK. We will send you shipping confirmation which will also contain tracking details for your order. If you are still having trouble with your order, please feel free to contact webshop@beavertownbrewery.co.uk.

On larger orders, we can send out your order in multiple shipments. Checking the shipment label will be able to tell how many boxes were used to fulfil your order.

If you have more than 1 shipment, please allow for 1-2 working days when waiting for the separate of your order. If you can see your shipment is only 1 then please contact our team at webshop@beavertownbrewery.co.uk.


If you still have not received your order by then, please contact webshop@beavertownbrewery.co.uk for an update on the delivery of your order. 

This platform is currently only available to mainland Great Britain (England, Scotland and Wales).

The UK standard delivery is £4.95 which normally arrives within 2-3 days delivery. Next Working Day, which is £8 (Monday-Friday, excluding bank holidays). To get your order on the next available working day, we have a deadline of 2pm in which your order must be placed. If ordered later than 2pm it can take up to 2 working days for your order to arrive. For example, if ordered late Friday, it will most likely arrive on the following Tuesday.

We have carefully selected a range of POS & Merch items that we believe deliver the highest level of impact to improve visibility and drive ROS in your venues. We may expand this list over time and will notify you as and when this happens.

Unfortunately Skull Coin is not transferable to our main website and only redeemable against items available in The Skullery trade platform.

Beavertown stores all your order information along with each order you have placed with us. This will all be stored on our system, unless told otherwise. If you have ever put your email in your order then that would also have been stored with us, but we will only ever use it for direct contact purposes only.

As for bank and credit card information, we do not store any of your bank/credit card details, for security reasons.

For more information on what type of customer information we store, please look at our privacy policy page here.

This website is operated by Beavertown. Throughout the site, the terms ‘we’, ‘us, and ‘our’ refer to Beavertown. Beavertown offers this website including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Service’, ‘Terms’), including those additional terms and conditions and policies reference here in and/or available by hyperlink. These Terms of Service apply to all our users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

For our full Terms and Conditions please visit here.

If you are having trouble with accessing our website, please try the following steps:

• Refreshing the webpage
• Restarting your browser
• Updating your operating system (MacOS, Windows)

If you are still having any trouble with our website please contact webshop@beavertownbrewery.co.uk with as much detail as possible about the problem.

Please contact your local Beavertown representative who will be able to help.

Please contact your local Beavertown representative who will be able to help.

Please contact your local Beavertown representative who will be able to help.

Please contact your local Beavertown representative who will be able to help.